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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marty reynolds

November 5, 2024

5  out of  5
rating by marty reynolds
"After hitting a deer, I contacted my insurance company and the experience was flawless. State Farm helped me each step of the way and contacted me often to make sure everything was in place with little effort from me"
We responded:
"Marty, we appreciate your 5-star review. We're so happy to know that your claim was handled so smoothly. Your satisfaction is our top priority. If you need anything further, please don't hesitate to let us know. "
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Thomas Trickett

October 7, 2024

5  out of  5
rating by Thomas Trickett
"Claim was handled very quickly with text message and photos. Too soon to evaluate fairness because dealer won't start work until after October,"
We responded:
"We appreciate your 5-star review Tom. If additional damage is found by your dealer, we would be happy to review a request for a supplemental payment. "
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Nancy Keen

September 17, 2024

5  out of  5
rating by Nancy Keen
"We have been State Farm customers for years. Recently we had a claim that was handled professionally and to our satisfaction."
We responded:
"Nancy, thank you for sharing your positive experience with State Farm! We're glad to hear that your claim was handled professionally and to your satisfaction. If you have any more feedback or need further assistance, feel free to let us know. We're here to help!"
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Brianna Fling

August 26, 2024

5  out of  5
rating by Brianna Fling
"Skylar is such an amazing agent! She instantly called me and walked me through the progress at a level i could understand. Ended up saving me over 100$ from my old insurance. She then checked in during the process. It’s definitely refreshing to see people genuinely care about theres customers. 5 stars for me!"
We responded:
"Brianna, thank you for sharing your positive experience with Skylar! We're so glad to hear that she provided excellent service by promptly reaching out to you and explaining the progress in a way that was easy for you to understand. It's great that she was able to save you money on your insurance and that she checked in with you throughout the process. Your feedback about Skylar's genuine care for customers is truly refreshing. Thank you for giving her a well-deserved 5-star rating!"
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Terri Long

July 19, 2024

5  out of  5
rating by Terri Long
"Everyone I encountered from this State Farm office have been very friendly and helpful. They listened to my situation and made sure to give me an excellent rate for my insurance needs."
We responded:
"Terri, thank you for sharing your positive experience with our State Farm office! We're glad to hear that everyone you encountered was friendly and helpful. We're thrilled that we could meet your insurance needs while providing you with an excellent rate. If you have any more feedback or need further assistance, feel free to let us know! "
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Jamielynn Knerr

June 1, 2024

5  out of  5
rating by Jamielynn Knerr
"After years of disappointment when i was suppose to " be in good hands" i finally made the switch to state farm and am saving more & feel confident in my car insurance to help make sure my family and i are always safe when traveling ! Skylar was super kind and understanding. She made me feel confident that my choice was going to be a successful one and was very personable. I look forward to the future the company ! (Skylar's boss, she's pretty dope )"
We responded:
"Jamielynn, thank you for taking the time to leave a positive review about your experience with State Farm and Skylar. We're thrilled to hear that you made the switch and are now feeling more confident and safe with your car insurance. Skylar's kind and understanding nature is certainly valued, and we appreciate you acknowledging her excellent customer service skills. We're glad you're excited about the future with our company, and we'll make sure to pass on your positive feedback to Skylar and her boss. If you have any further questions or need assistance, feel free to reach out. Stay safe on the roads!"
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rishay jones

May 30, 2024

5  out of  5
rating by rishay jones
"I got the lowest rate from state farm among there competitors. Skylar was very helpful throughout the entire process."
We responded:
"Rishay, thank you for sharing your positive experience with State Farm and Skylar! We're glad to hear that you received the lowest rate with us compared to other competitors and that Skylar provided helpful assistance throughout the process. If you have any further questions or need additional assistance, feel free to let us know!"
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iconic Stacey

May 1, 2024

5  out of  5
rating by iconic Stacey
"Very smooth process great customer service would recommend."
We responded:
"Stacey, thank you for taking the time to leave such a positive 5-star review! We are glad to hear that you had a smooth process and received great customer service. We appreciate your recommendation and look forward to serving you again in the future."
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Yaw 101

April 22, 2024

5  out of  5
rating by Yaw 101
"Skylar has top notch customer service skills and was very insightful throughout the whole insurance process."
We responded:
"Yaw, thank you for your positive feedback about Skylar's customer service skills and insightful assistance during the insurance process. We're glad to hear that your experience was top-notch. We'll make sure to pass on your kind words to Skylar. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Jamie Hesdon

April 18, 2024

5  out of  5
rating by Jamie Hesdon
"This agency has been so helpful with all my questions. They are proactive in making sure I understand my coverages for home and auto. They have also spoke to me about a health policy that will help me with my high deductible and copays. They really care about their customers!"
We responded:
"Thank you for taking the time to leave a review! We're thrilled to hear that our agency has been helpful in answering your questions and ensuring you understand your home and auto coverages. We also appreciate your feedback regarding the health policy discussion and our commitment to our customers' well-being. Thanks for being part of the State Farm family!"
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Kimber Titley

April 16, 2024

4  out of  5
rating by Kimber Titley
"Skylar was very pleasant. I am so happy to have a face to go along with the voice. I look forward to a great relationship!"
We responded:
"Kimber, thank you for taking the time to leave us a review. We appreciate your feedback. We are thrilled to hear that Skylar provided you with a pleasant experience and that you are happy to have a face to go along with the voice. We believe that building a personal connection is essential for having a great relationship with our customers. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thanks for choosing our agency for your insurance needs!"
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Elisabeth Dailey

February 16, 2024

5  out of  5
rating by Elisabeth Dailey
"Jamie helped me save almost $300 monthly on car insurance! She was wonderful, she helped me in every way, was patient, kind, and consistent. Five stars isn't enough."
We responded:
"Elisabeth, thank you for taking the time to leave your 5-star review. We're thrilled to be able to save you almost $300 a month! Our office strives to provide excellent service and your kind words regarding patience, kindness, and consistency are greatly appreciated. Welcome to the State Farm family!"
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Joseph McDevitt

February 9, 2024

5  out of  5
rating by Joseph McDevitt
"Our agent Miss Hesdon was most helpful and a delight to work with and great service something that is missing today.."
We responded:
"Thank you for taking the time to leave a review about our agency and Jamie Hesdon. We greatly appreciate your kind words and are thrilled to hear that she provided excellent service and was a pleasure to work with. We strive to deliver exceptional customer experiences, and it is always rewarding to receive positive feedback like yours. Thanks again!"
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Ashley Simpson

February 9, 2024

5  out of  5
rating by Ashley Simpson
"Love how personable Skylar was. She treated me like we knew each other for years. Not only did she get me the best deal, but it was all down within twenty minutes that’s the quote, explanation, emailed signature and paid for. I highly recommend them!!"
We responded:
"Ashley, thank you for taking the time to leave a review! I'm glad to hear that Skylar provided you with excellent service and made you feel comfortable throughout the process. It's great that she was able to get you the best deal and complete everything in just twenty minutes. I appreciate your recommendation and will pass on your positive feedback to Skylar and the team. If you have any more questions or need further assistance, feel free to let me know!"
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Evan Schill

February 2, 2024

5  out of  5
rating by Evan Schill
"I've used State Farm for over 20 years. Initially with Suzan Hahnfeldt in Clarion and then being taken over by Jamie Thompson in 2022. I've had excellent customers service working with Mrs, Thompson's team member Jamie Hesdon. Mrs, Hesdon is always a pleasure to deal with any time I need to make changes to coverage or complain about my insurance being too expensive lol. Mrs. Hesdon has helped to direct me in a few directions on how to save money on my premiums. I've also recently moved out of the area, but plan to keep my business with Jamie Thompson's agency in Clarion due to Mrs. Hesdon's phenomenal customer service."
We responded:
"Evan, thank you for taking the time to share your 5-star review and positive experience with Jamie Thompson State Farm and specifically with team member Jamie Hesdon. We're thrilled to hear that you have been a loyal customer for over 20 years and that you have been consistently provided excellent customer service. We understand that insurance costs can sometimes be a concern, and we're glad to hear that Jamie Hesdon has been able to assist you in finding ways to save money on your premiums. It's great to know that she has been a valuable resource in helping you navigate changes to your coverage and addressing any concerns you may have. We appreciate your decision to continue doing business with Jamie Thompson State Farm even after moving out of the area. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your continued support and for choosing State Farm."
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Jan Hook

January 31, 2024

5  out of  5
rating by Jan Hook
"Everyone was so nice and took care of my insurance need in a very timely manner."
We responded:
"Jan, thank you for your 5-star review! We're glad to hear that our team provided excellent service and promptly addressed your insurance needs. If you have any more questions or require further assistance, feel free to reach out to us. We're here to help!"
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Alan

January 23, 2024

5  out of  5
rating by Alan
"Very happy with State Farm and Jaime. Great experience from the conversation to savings. We are saving a great deal for switching from the “little lizard” insurance to Statefarm without any changes to coverage Thank you Jaime! You rock!"
We responded:
"Thank you for you 5-star review Alan! It's fantastic to know that you are happy with both the conversation and the savings your received by switching from your previous insurance provider. Thanks for choosing State Farm for your insurance needs!"
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LaChelle Garner

January 22, 2024

5  out of  5
rating by LaChelle Garner
"Skylar was a breath of fresh air. She wasn’t pushy. She was very knowledgeable. Skylar definitely aided in my decision with State Farm becoming my car insurance provider. Thank You Skylar!"
We responded:
"LaChelle, thank you so much for your kind words and for taking the time to share your 5-star review with us! We're thrilled to hear your experience with Skylar was so positive. She always does a fantastic job assisting customers with their insurance needs, including auto insurance. We look forward to working with you in the future. "
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dannet davis

January 9, 2024

5  out of  5
rating by dannet davis
"Skylar wyman was the rep. That helped me every step of the way. She has shown great concern in my previous policy with another company and pointed out an error that could’ve ended really bad in the future. She’s helped me save money on my new policy with the company with the auto and renters bundle. I am surely satisfied with the service she provided thank you soooo much Skylar!"
We responded:
"Thank you for taking the time to leave a 5-star review Dennet! Skylar always goes the extra mile to explain coverage and options and looks for all available discounts to meet a customer's needs and provide the best possible price. Welcome to the State Farm family! "
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Robert Hoover

December 18, 2023

5  out of  5
rating by Robert Hoover
"Interacting with Jamie and Skylar at the Jamie Thompson State Farm Agency was very easy. Comparing insurance is not on the top of my list of things I enjoy doing but Skylar and Jamie made it a very easy process and they were able to save us around $500 a year. Thank you ladies for all your help. Robert and April H."
We responded:
"Thank you so much for leaving us a 5-star review Robert and April. We strive to provide our customers with the best possible coverage, price, and service. Your review made our day! "
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amy campbell

November 28, 2023

5  out of  5
rating by amy campbell
"I have been dealing with Jamie for years and she is so good I don't care if other companies are cheaper. I have never called her for anything that she has not resolved or helped me with. Had an accident? Most other companies will give you the 1-800 number to call claims, not in Jamie's office as she does all the work for me. Keep up the great work to everyone in that office"
We responded:
"Amy, thank you for taking the time to leave us a 5-star review. We're so happy to hear to that we've provided you with great service. Your review made our day! "
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Doug McElhinny

November 9, 2023

5  out of  5
rating by Doug McElhinny
"Awesome experience with Skylar she was so nice and very helpful. I really appreciate all they did for me."
We responded:
"Thanks for taking the time to leave a 5-star review Doug. Skylar is awesome and always does a great job. "
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bobbie truckley

October 29, 2023

3  out of  5
rating by bobbie truckley
"I give this place a 3 when I first started with state farm in clarion it was a very easy process and the agent was very kind,helpful and explained everything in detail also did alot of computer work trying to find me the best price and she did I went from over $200 a month to under $150 a month with renters insurance included she was very thorough with all details anytime I called and needed anything they was very helpful and prompt getting back to me but in September I had a fellow back into me in a grocery store parking lot I called the following day being it was a weekend and reported the accident I then contacted the other parties insurance as well my agent contacted me back with everything set up to get my vehicle estimated and repaired which was handled very promptly heres were my rating comes from the agent automaticly had everything set up as if it was my fault with me having to already pay the deductible without even trying to talk with the parties agent or finding out the fault of the accident the other parties agent contacted me for all the details of the accident I then get a message from there agent not mine informing me that they wasnt paying for my truck repairs they said it was both parties at fault but i was hit on the back quarter panel drivers side from his whole back end and had a video to prove it i was instructed to take the video by the state farms claims department to take the video to the my agents office so they could upload the video to them which i did and they didnt know how to upload or send it to the claims department so instead of calling the claims they said they didnt know how and sent me home told me to call claims myself and have them explain how to upload the video as of this day my truck isnt fix i still have the video because i didnt know how to do it myself and nobody from claims or clarion has tried to do anything to resolve this and prove the other driver was at fault they have done absolutly nothing to help with this matter when my truck is fix i will give a new rating until then this is a very fair rating"
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Kylee Cozad

October 25, 2023

5  out of  5
rating by Kylee Cozad
"I just switched from a different State Farm agency that never reached out to me and told me I wasn't allowed to move my own policy to Jamie Thompson. I finally went through the app and got it switched. Jamie met with me right away and made me feel welcome. She went over my policy and suggested more ways to save. If you are looking for a caring and good agent Jamie is the one."
We responded:
"Kylee, your kind words about our Agency are really appreciated. Making sure we provide you all of your options so you can select the coverage you want, while providing the best price possible, is what we strive to do. Thanks for your 5-star review!"
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Steve Truitt

October 9, 2023

5  out of  5
rating by Steve Truitt
"Very EASY experience changing insurance! Skylar was in constant contact with us and found us more and better home and auto coverage than we currently had for about $600 less per year! Every dollar counts and so does incredible customer service and support from these local, knowledgeable agents in the community! We highly recommend giving this team a chance to re evaluate your current policies!"
We responded:
"Steve, thank you so much for giving us a 5-star review. We are thrilled that you had such a positive experience insuring your home and auto through our Agency with Skylar's help. We love it when we can save our customers money while offering incredible customer service!"